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Syntropy AI Global
Engineering Release Notes

Product Changelog

Release notes across our products and platforms.

Release 2.4Lottery Management

Added the Lottery AI Assistant and display voice commands, a native Fire TV app for Vega OS, and quarterly and yearly billing discounts on every plan.

  • Ask about sales and inventory in plain English, by text or by voice
  • Voice commands on store displays with the wake word “Display”
  • Seasonal & holiday display themes and shareable online display links
Release 2.3POS Systems & Offline Queue Engine

Enhanced encrypted local SQLite transaction journal on Windows, macOS, iOS, and Android POS terminals with deterministic conflict resolution on reconnect.

  • Sub-second barcode scan and receipt printing while WAN connectivity is offline
  • Cryptographic idempotency keys preventing duplicate ledger entries during sync
  • Department-level margin and shift drawer reconciliation reports
Release 2.2Enterprise CRM

SyntropyCRM is live at syntropycrm.com: an omnichannel sales CRM with one inbox for WhatsApp, Instagram, Facebook, TikTok, and email.

  • Automatic lead routing assigns every new lead to a rep in under 10 seconds, with speed-to-lead reply timers
  • Drag-and-drop pipelines, weighted forecasts, and going-cold deal alerts
  • Branded quotes from price lists, sent as PDF or straight into the chat, plus revenue analytics by channel
  • Built-in remote support: see and control a customer’s screen from the browser, with consent and a full audit trail
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